Coforge Limited has announced the launch of EvolveOps.AI, a new agentic AI-powered IT operations management platform designed for enhanced business resiliency from edge to cloud. This platform aims to empower enterprises for an AI-first era by leveraging a hybrid cloud architecture and agentic operations for agility and transformation. EvolveOps.AI utilizes advanced Agentic AI agents to deliver autonomous operations across the lifecycle of enterprise systems in a hybrid cloud environment. It is built on open-source technologies and can be deployed quickly, featuring pre-built adaptors, plug-ins, a fine-tuned small language model, and agentic AI resolver personas for autonomous IT operations management. Early results show significant improvements, including a 25% reduction in systems downtime, a 40% reduction in IT operational expenses, a 60% reduction in Mean Time to Detection and Resolution, and a 40% faster time to market. Ashish Kumar, Global Business Unit Head – Cloud, AI-Infra, Security & ServiceNow at Coforge, stated that the strategy for cloud and infrastructure is anchored in "Mission Zero" – Zero Disruption, Zero Touch, Zero Friction. EvolveOps.AI operationalizes this mission by integrating AI agents into the technology operations lifecycle, shifting clients from reactive firefighting to proactive, autonomous operations. The platform combines fine-tuned Small Language Models (SLMs) with deterministic models, offering 28 agentic personas for tasks across the IT Operations lifecycle, including SRE, Infrastructure, Cloud Engineering, Network Engineering, and FinOps agents. EvolveOps.AI is architected for seamless integration with leading hyperscalers like AWS, Microsoft Azure, and Google Cloud Platform, as well as private cloud environments. It also interfaces with observability, ITSM, security, and automation tools, ensuring enterprises can adopt autonomous operations without disrupting their existing technology landscape.
