Poonawalla Fincorp Limited (PFL) has announced the rollout of five new AI-powered enterprise solutions aimed at deepening its AI-first transformation. These deployments extend the use of artificial intelligence across strategic decision-making, customer onboarding, data quality management, customer experience analytics, and application development. The company has introduced five AI-led solutions: an AI-powered Competition Benchmarking Engine for market intelligence and pricing; a Central KYC (CKYC) AI Platform to enhance compliance and reduce manual intervention by approximately 15 percent; Agentic Data Quality Intelligence (DQI) to monitor data consistency and accuracy; an AI-led Voice of Customer (VOC) Categorisation system to organize feedback and address recurring issues; and Build Buddy, an AI-powered development assistant to accelerate application development. Arvind Kapil, Managing Director & CEO, stated that AI is reshaping how organizations think, decide, and compete, and PFL is focused on using it responsibly by combining machine precision with human judgment. He emphasized that embedding AI across various functions is turning insight into action and building a competitive advantage for sustainable growth. PFL has initiated 12 AI projects in the current quarter, bringing the company-wide total to 57 projects, with 30 successfully completed. The company continues to drive intelligent automation, accuracy, and innovation through its AI-first approach. As of December 31, 2025, PFL had an Assets Under Management (AUM) of ₹55,017 crore.
